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Return Policy

In most of the cases, we do not accept any items being returned. However, if there is any special and reasonable reasons, please contact us.
We always check our products and make sure that they are in usable condition. We do not accept returns for change of mind.

In the rare event that you receive damaged or defective goods, you must notify us within 2 days after you receive the item. You may then fill out a form and email it to legotitmarket@gmail.com with the following:
Order ID:
Name of defect items (full name):
Purchaser name:
Photos/Video and description of Defects:

***Note: We perform checks on our squishy products to make sure only acceptable ones are shipped to you. However, due to the nature of polyurethane items, they may have minor defects consisting of bubbles or small holes, tiny cracks and little specks of dirt. 
This is something that we cannot control as the products are manufactured in a certain process and these minor defects will not be enough to warrant as defective / damaged.

We do not compensate for goods made damaged or defected under customer use, nor compensate for minor defects including and not limited to product package small defects (as long as good originally inside package is fine )small bubble holes, tiny cracks and little specks of dirt. Issues that do not affect the reasonable use and enjoyment of the good and were sent to our valued customers the way we received them from the manufacturer will not be warranted as defects/ damaged goods hence not subject to compensation. 

In addition, the packaging is not part of the product, and returns and refund due to packaging problems are not acceptable.
***perfectionist should pay attention for it***